Malware
is software that's designed to take unwanted actions on your behalf.
This software can collect info from your account, send status updates or
messages that look like they're from you, or cover your account with
ads that crash your computer. If you think you have malware on your
computer, we can help you try to clean it up.
Often when you have malware your account is used to like many Pages and follow a lot of people on Facebook. We recommend reviewing your recent account activity from your activity log. From here, you can delete anything you didn't mean to post and unfollow any people or Pages you didn't mean to follow.
Using your desktop computer, follow these 4 steps:
IE 7: Open browser. Click "Tools", click "manage add-ons", click "Enable or Disable Add-ons", in the "Show" list click "Add-ons currently loaded in Internet Explorer", click the add-on you want to disable and under "Settings" click "Disable".
IE 8: Open browser. Click "Tools", click "manage add-ons", under "Show" click "All add-ons", click add-on you want to disable, then click "Disable".
IE 9: Open browser. On browser toolbar click the little gear icon, click 'Manage add-ons', in the 'Show:' box change to 'All add-ons', click suspicious add-on to highlight and select 'Disable' in the lower right of window.
GOOGLE CHROME: Open browser. Click customize(wrench) > Tools > extensions > disable add-on desired.
FIREFOX: Open browser. Click menu > Tools > Add-ons > disable add-on desired.
SAFARI 2.x: From Safari menu select 'Preferences', click the 'Security' tab, uncheck 'Enable Plug-ins', click OK, close and relaunch your Internet browser.
SAFARI 3.x: Click the Safari menu, select 'Preferences', select 'Security' tab, remove check from 'Enable Plug-ins'.
NOTE: The program files for the add-ons are not deleted by the above. They can be re-enabled. To permanently remove the program files on PCs: Start > Control Panel > Add/Remove Programs (on Windows 7 operating system this is 'Programs and Features' folder) > select program and click delete. You will need to restart your computer.
MACs: I am not familiar with how to remove programs from MACs.
It is a good idea to clear your browser history, temporary internet files and cookies also (Start > Control Panel > Internet Options) OR (You can get to Internet Options from the Tools menu on your browser).
Often when you have malware your account is used to like many Pages and follow a lot of people on Facebook. We recommend reviewing your recent account activity from your activity log. From here, you can delete anything you didn't mean to post and unfollow any people or Pages you didn't mean to follow.
The behavior of this virus is it will automatically
send message to your friends and once your friend will click the link,
their account will also be infected by the virus and will send message
to their friends.
Using your desktop computer, follow these 4 steps:
- Change your Facebook password.
- Scan
your computer. Sometimes one virus scan might not be able to fix the
problem, so we've partnered with F-Secure, Trend Micro and Microsoft to
help. Even if you already have anti-virus software on your computer, we
recommend using our free scanners too:
- Start a one-time F-Secure scan.
- Start a one-time Trend Micro scan.
- Start a one-time ESET scan.
- Install Microsoft security software.
-
Example : I choose F-Secure scan , you may need to relogin your facebook when using software above..
- Upgrade your computer's browser. Current versions of browsers have built-in security protection. Facebook supports:
- Remove any suspicious browser add-ons.
Antivirus
programs don't always look for browser add-ons (extensions,
toolbars)--so you will want to check your browser add-ons for anything
that seems suspicious and disable it and see if that resolves your
issue:
BROWSER/DISABLE ADD-ON TECHNIQUE
IE 7: Open browser. Click "Tools", click "manage add-ons", click "Enable or Disable Add-ons", in the "Show" list click "Add-ons currently loaded in Internet Explorer", click the add-on you want to disable and under "Settings" click "Disable".
IE 8: Open browser. Click "Tools", click "manage add-ons", under "Show" click "All add-ons", click add-on you want to disable, then click "Disable".
IE 9: Open browser. On browser toolbar click the little gear icon, click 'Manage add-ons', in the 'Show:' box change to 'All add-ons', click suspicious add-on to highlight and select 'Disable' in the lower right of window.
GOOGLE CHROME: Open browser. Click customize(wrench) > Tools > extensions > disable add-on desired.
FIREFOX: Open browser. Click menu > Tools > Add-ons > disable add-on desired.
SAFARI 2.x: From Safari menu select 'Preferences', click the 'Security' tab, uncheck 'Enable Plug-ins', click OK, close and relaunch your Internet browser.
SAFARI 3.x: Click the Safari menu, select 'Preferences', select 'Security' tab, remove check from 'Enable Plug-ins'.
NOTE: The program files for the add-ons are not deleted by the above. They can be re-enabled. To permanently remove the program files on PCs: Start > Control Panel > Add/Remove Programs (on Windows 7 operating system this is 'Programs and Features' folder) > select program and click delete. You will need to restart your computer.
MACs: I am not familiar with how to remove programs from MACs.
It is a good idea to clear your browser history, temporary internet files and cookies also (Start > Control Panel > Internet Options) OR (You can get to Internet Options from the Tools menu on your browser).
You can also use CCLeaner for that .....
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